The Admin and Agent can view and make changes to the account's profile information in this section with the Admin Portal Feature.
How: Log in to Admin Portal, click My Profile
When accessing My Profile section, the Agent/ Admin will see their personal information which includes:
First Name
Last Name
Phone Number
Current Password
New Password
Confirm New Password
Usually, 3 fields of password (Current Password, New Password and Confirm New Password) are not required to enter. But when Agent/ Admin wants to change the password - once they enter information in any password field, the other two fields will be required.