How to enable back-in-stock push notifications [BETA]?

How to enable back-in-stock push notifications [BETA]?



There will be times when you are unable to fully provide your customers with certain products they are out to buy. To ease the customer disappointment, you can consider using our back-in-stock push notifications to help your customers purchase instantly right after the item returns to stock.



Once you have back-in-stock push notifications enabled, a button labelled Notify me when it is back in stock will be displayed in the product details page of any out-of-stock product or variant. Customers can tap the button to subscribe to the product stock alert and get the push notification when the subscribed item is back-in-stock.

When the product or variant returns to stock, a push notification with a deep link to that product/variant will be sent to all the subscribers. The push notification content can include the product name (with deep link), text, and emoji and have a 110-character limit.

Precondition & application scope

App users can receive push notifications only when they allow push notifications for your app/PWA: If app users block push notifications for a particular app, they will not receive any push notification from that app. Make sure your app users turn on push notifications for your app

Back-in-stock push notifications apply to the following app types:

App type
React Native
PWA on Android (***)
Magento 2
Plugin 1.10.0, Mobile 3.8.0
Plugin 1.5.0, Mobile 1.9.0
BigCommerce
Mobile 3.8.0
Mobile 1.9.0
Lightspeed
Mobile 3.1.0
Not available yet

Did you know? React Native is currently available for Magento, BigCommerce, Lightspeed, and to be released for PrestaShop in 2021.

Enable back-in-stock push notification

Magento 2

Step
Description
1
Enable the display of out-of-stock products
  1. Go to Magento Admin > Stores > Configuration > Catalog > Inventory > Stock Options > Display Out of Stock Products > YES.
2
Enable the display of out-of-stock variants
  1. Go to JMango360 Back Office > Settings > Sale Settings > Hide out of stock variants on app > NO.
3Enable back-in-stock push notification. Please contact us at customer.success@jmango360.com
  1. JMango360 Back Office > Push Notification Settings > Enable back-in-stock push message > YES.
  2. Define the message content. The message content can contain product name (with deep link), text, and emoji and have a 110-character limit. The default message is #product_name is back in stock. 

BigCommece

Step
Description
1
Enable the display of out-of-stock products
  1. Go to JMango360 Back Office > Settings > Sale Settings > Display out of stock products > YES.
2
Enable the display of out-of-stock variants
  1. Go to JMango360 Back Office > Settings > Sale Settings > Display out of stock options > YES.
3Enable back-in-stock push notification. Please contact us at customer.success@jmango360.com 
  1. JMango360 Back Office > Push Notification Settings > Enable back-in-stock push message > YES.
  2. Define the message content. The message content can contain product name (with deep link), text, and emoji and have a 110-character limit. The default message is #product_name is back in stock. 

Lightspeed

Step
Description
1
Enable the display of out-of-stock products/variants
  1. Go to JMango360 Back Office > Settings > Lightspeed Integration Settings > Product availability (stock) > Unselected.
2Enable back-in-stock push notification. Please contact us at customer.success@jmango360.com  
  1. JMango360 Back Office > Push Notification Settings > Enable back-in-stock push message > YES.
  2. Define the message content. The message content can contain product name (with deep link), text, and emoji and have a 110-character limit. The default message is #product_name is back in stock. 
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