Normally, when you navigate to a category, your app will display the products under that category in the product list. If the category has sub-categories within it, the sub-categories will be collapsed at the top of the product list. You need to expand the sub-category list to see and select the sub-category they want. If you prefer to display sub-categories under a category as static blocks, keep reading.
Magento App & PWA
Please make sure the following and re-integrate your app to update the changes:
- The category has sub-categories.
- The category has no products directly assigned to it.
- The category is NOT an anchor category, meaning that it will NOT contain products assigned to its sub-categories. In category management, navigate to Display Settings > Is Anchor = NO.
BigCommerce App
Please make sure the following and re-integrate your app to update the changes:
- The category has sub-categories.
- The category has no products directly assigned to it.
PrestaShop App & PWA
Please make sure the following and re-integrate your app to update the changes:
- The category has sub-categories.
- The category has no products directly assigned to it.
- Sub-category products are NOT shown in parent categories. Please enable the following built-in modules and disable the Show products from subcategories option.
Lightspeed App
Please make sure the following and re-integrate your app to update the changes:
- The category has sub-categories.
- The category has no products directly assigned to it.