This is a paid feature available to iOS Native Apps, iOS and Android React Native Apps, and PWAs. Please contact us to purchase!
Live chat support is a great opportunity for businesses to make a more personal connection with customers and deliver a better customer experience. That's why we present you with our brand-new Intercom Native Chat feature to integrate Intercom into your mobile app, thus letting you chat with your mobile customers in real time.
Step 1: Collect required account information in Intercom
1.1. Sign in to Intercom and navigate to Account at the bottom left > Settings > Installation > iOS or Android.
1.2. Copy Your app ID, iOS API Key and Android API Key to a safe place.
Step 2: Enable Intercom Native Chat in JMango360 Back Office
How to use deep link in Intercom live chat and push message [React Native]?
React Native version: 3.8.0
This is a paid feature available to iOS and Android React Native Apps. Please contact us to purchase!
Deep links send your customers to a specific page in your app when they open your push message or a link in your chat message. For example, you can send your customers a push message that takes them directly to your New Products category.
Currently, on React Native Apps we support the following deep links for both live chat and push message:
Deep link to
Product: Send customers directly to a product details page on app.
Product (sub)category: Send customers directly to a category or subcategory on app.
Please note that app version 2.46.0 or later is required. Live chat is undoubtedly the winner of the customer support race. If you want to include live chat in your app, let's make use of our Link to webpage feature which allows you to add any URL to ...
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