Klaviyo prerequisites and implementation steps

Klaviyo prerequisites and implementation steps

To use the Klaviyo integration, see the overview of scope and prerequisites below. If you have any questions, please contact our customer success team. 

1. Integration Prerequisites

Prerequisites by JMango360 
  1. Available for customers with a JMango360 subscription, Advanced, or Enterprise
  2. Available for the following eCommerce integrations: 
    1. Shopify: Mobile app version 6.3.0 or above
    2. BigCommerce: In progress
    3. Magento 2: In progress
  1. The Klaviyo integration is labelled as a Custom integration and triggers a subscription add-on and a one-off fee to add and configure the SDK. For the latest pricing, contact our customer success team at customer.success@jmango360.com. 

2. Implementation Steps

2.1 Share access with JMango360

  1. In Klaviyo Dashboard, click your account name in the bottom left corner. 
  2. Navigate to Settings > Account > Users.
  3. Click Add New User.
  4. Type in the email address: support@jmango360.com
  5. Under Role, select: “Manager”.
  6. Click “Add User” to finish sharing access.

2.2 Install JMango360 Integration in Klaviyo

JMango360 is a Klaviyo partner, and we have an integration within Klaviyo. 
  1. Log in to JMango360 App Builder and navigate to Integrations
  2. Select Klaviyo from the list of available integrations. Click the Auto Connect button to begin the connection process.
  3. Log in to Klaviyo: After clicking "Auto Connect", you will be redirected to the Klaviyo login page. Please enter your Klaviyo login credentials.
  4. Click on Continue. Once logged in, a pop-up will appear asking for permission to connect the apps. Click Continue.
  5. Allow Permissions: After clicking Continue, you will see a confirmation request. Click on Allow to authorize the integration.
  6. Once you have allowed the integration, the process is complete.

2.3 Install and configure the Klaviyo SDK in your app by JMango360

To use Klaviyo for push notifications and in-app messaging in your app, JMango360 will need to integrate the Klaviyo SDK into your app and set up the necessary configurations.
After the SDK is integrated, you’ll also need to complete the platform-specific push notification setup in your Klaviyo account:
  1. Set up push notifications for iOS
  2. Set up push notifications for Android
If you're interested in adding Klaviyo push notifications to your app, please reach out to our Customer Success team at customer.success@jmango360.com for more information.

2.4 Configure push notifications and in-app messages

Once the app is updated with the new Klaviyo SDK and configured with your subscription settings, we can submit the update to the App Stores. Meanwhile, you can set up your push messages in Klaviyo. Refer to our best practices and recommendations article.

We can also offer assistance through a workshop to help configure your messages. Please reach out to us customer.success@jmango360.com.