Manage customers [JMango360 partners]
As a partner of JMango360, all of your customers are under your control in JMango360 Back Office. Please go to JMango360 Back Office
> Manage Customer
to view and manage your customers.
Create a new customer
To quickly create a customer account, click Add New Customer and fill in the form, then click OK to finish. Please make sure that the username must be an email address.
Regarding the Status field, choose from the following three options:
- Pending Activate: The account is currently not active. The customer will get an email with an activation link.
- Activated: The account is currently active. Customers can log in using the username and password.
- Locked: The account is deactivated.
If you want to edit your customer information or deactivate a customer account, please click the pencil icon
on the right of the account and change the information in the pop-up that appears.
Log in JMango360 Back Office as your customer
As a partner, you can log in your customer account with full permissions by clicking the customer icon
on the right of the account. You will be redirected to the chosen customer account in a new tab.
We're in the midst of migrating to a new invoicing and subscriptions system. All new subscriptions and annual renewals will be invoiced by this new system, you'll receive an email with your invoice and payment instructions. At this stage the portal ...
Manage publishing requests
Please go to JMango360 Back Office > Support > Status of Publishing Request to find the publishing requests for your account. Each time you send us a publish request or a re-publish request, it is recorded under this section. If you are a customer, ...
Add and manage menu items
A good navigation menu plays an important role in helping customers find products and use features, thus enhancing user experience. In order to add and manage menu items in the navigation menu of your app, please go to JMango360 Back Office > Design ...
Manage product catalogs in app
Settings available in JMango360 Back Office > Design > Category > Settings. Hide sub-categories under a category By default, all the sub-categories under the selected category will be shown in your app. If you want to hide any sub-category, just ...
Create and manage your account
Sign up for JMango360 Account registration is the first step to create an app with us. Sign up here! To keep your account safe, below are a few tips on how to create a strong password: Use a mix of numbers, symbols, capital letters, and lower-case ...