Manage subscriptions

Manage subscriptions

We're in the midst of migrating to a new invoicing and subscriptions system. All new subscriptions and annual renewals will be invoiced by this new system, you'll receive an email with your invoice and payment instructions. At this stage the portal function is not available yet. See the instructions below in case you want to change or cancel your subscription.

How to cancel my subscription?

This instruction is applicable to our new and existing invoicing system. Please fill in this form and we'll follow up as soon as possible. Note that there is a one-month cancellation period. In case of a one- or multi-year subscription the cancellation date is the end date of the subscription.

How to update my subscription?

This instruction is applicable to our new and existing invoicing system. Please send an email to customer.success@jmango360.com with your request. We offer various subscription types and periods, please let us know if you want more information.

    • Related Articles

    • Manage publishing requests

      Please go to JMango360 Back Office > Support > Status of Publishing Request to find the publishing requests for your account.  Each time you send us a publish request or a re-publish request, it is recorded under this section. If you are a customer, ...
    • Manage customers [JMango360 partners]

      As a partner of JMango360, all of your customers are under your control in JMango360 Back Office. Please go to JMango360 Back Office > Customer > Manage Customer to view and manage your customers. Create a new customer To quickly create a customer ...
    • Manage product catalogs in app

      Settings available in JMango360 Back Office > Design > Category > Settings. Hide sub-categories under a category By default, all the sub-categories under the selected category will be shown in your app. If you want to hide any sub-category, just ...
    • Create and manage your account

      Sign up for JMango360 Account registration is the first step to create an app with us. Sign up here! To keep your account safe, below are a few tips on how to create a strong password: Use a mix of numbers, symbols, capital letters, and lower-case ...
    • Add and manage menu items

      A good navigation menu plays an important role in helping customers find products and use features, thus enhancing user experience. In order to add and manage menu items in the navigation menu of your app, please go to JMango360 Back Office > Design ...