Quick overview of new features and updates

1. Universal links
   
2. JMango360 Analytics dashboard - update
   
3. (Roll out) Upgrade of Firebase Integration supporting GA4, in-app and push messaging
   
4. (Roll out) UI/UX updates 
   
1. Support links from the product page to the brand page
   
2. Support rectangular product images
   
5. Google Play Store updated API to level 33
   

1. Upgrade of Firebase Integration supporting Google Analytics 4, in-app messaging and Push messaging
   
2. Upgrade BigCommerce integration and support GraphQL
   
3. 2-Factor Authentication for JMango360 backend 
   
4. Reorder feature 
   
5. Upgrade exclusive products and categories feed
   

1. The updated code base with an updated app version (4.x);
   
2. New JMango360 Analytics report.

1. Advanced push notifications via OneSignal;
   
2. Apple Pay express checkout via Braintree;
   
3. Push messages with deep links for products and catalogs.

1. Support new web checkout technology;
2. Filter orders in Salesforce Business Manager.
   

Q3 2023

1. Universal links
   
2. JMango360 Analytics dashboard - update
   
3. (Roll out) Upgrade of Firebase Integration supporting GA4, in-app and push messaging
   
4. (Roll out) UI/UX updates 
   
1. Support links from the product page to the brand page
   
2. Support rectangular product images
   
5. Google Play Store updated API to level 33
   

Universal links

1. Seamless experience: When you click on a universal link, you will be taken directly to the relevant content in the app if you have the app installed.
   
2. Secure: Universal links are more secure than traditional app links, because they use standard web technologies and prevent URL hijacking.
   
3. Flexible: Universal links can be used to open any type of content in an app, including products, articles, videos, and more.
   

1. Already available on Magento 2 and Salesforce, new on BigCommerce
   
2. Available on app versions: 
   
1. Magento 2 from version 4.0.0
   
2. Salesforce from version 2.0.0
   
3. BigCommerce from version 4.0.0
   
3. Add-on feature for Advanced and included for Enterprise subscriptions. 
   

JMango360 Analytics dashboard - update

1. KPIs > Downloads data. For apps with multiple store views the download data was inaccurate due to double counting. This error has been fixed. 
   
2. KPIs > Average order value. For apps with multiple currencies, the average order value didn’t include a currency conversion. This value is now normalized to one currency (Euro). The AOV graph is still available at the bottom showing all currencies. 

1. Detailed order information. On the Order tab, we’ve added tables and graphs providing information about order statuses for the selected period. 

1. No implementation required. Available for all clients. 
   

(Roll out) Upgrade of Firebase Integration supporting GA4, in-app and push messaging

1. Firebase Analytics with GA4 property
   
2. In-App Messaging
   
3. Cloud Messaging (Push messaging) 

1. The new Firebase Integration is available on 
   
1. Salesforce from app version: 4.1.1
   
2. Lightspeed from app version: 3.7.2
   
2. Subscription is required with Firebase; Spark or Blaze plan. The Sprak plan is free and gives access to all functionalities. The Blaze plan gives the benefit of adding images directly from your computer versus hosting the image online. 
   
3. Subscription JMango360: Included from Advanced and above. Available as an add-on for Essential subscriptions. For clients on an Advanced or Enterprise subscription we’ll apply the new app version at the first required app update.
   
4. For more information read our Getting started with Firebase or  Firebase In-App messaging support article.
   

(Roll out) UI / UX updates: Link to brand page and rectangular product images

1. Link to Brands: From the product page you can directly navigate to the category page of the brand by clicking on the brand name. This simplifies the navigation through the app and support browsing by Brand
   
2. Optimized image ratio: The app is updated to optimize the UI of rectangular images on the product list (grid view only) and product detail page. 

1. The new Firebase Integration is available on 
   
1. Salesforce from app version: 4.1.1
   
2. Lightspeed from app version: 3.7.2
   
2. For all clients we’ll apply the new app version at the first required app update.
   

Google Play API level 33 update

1. All live apps will be updated by our support team
   

Q2 2023

1. Upgrade of Firebase Integration supporting Google Analytics 4, in-app messaging and Push messaging
   
2. Upgrade of the BigCommerce integration and support GraphQL
   
3. 2-Factor Authentication for JMango360 backend 
   
4. Reorder feature 
   
5. Upgrade of App-Only categories
   

Upgrade of Firebase Integration supporting Google Analytics 4, in-app messaging and Push messaging

 

1. Link Google Analytics 4 to Firebase to obtain one integrated overview of your online web and app performance. 
   
2. The new configuration by JMango360 includes a new set of (conversion) events to monitor the user journey better. 
   
3. Gain insights into user demographics, app usage patterns, retention rates, and conversion funnels, and even analyze the effectiveness of your marketing campaigns. With this valuable information, you can make data-driven decisions to improve your app's features, personalize user experiences, and drive user engagement.
   
4. For more information, read our support article about Firebase Analytics.

1. Send visually engaging, interactive, personalized messages that capture users' attention and drive desired actions. Whether you want to promote a new feature or notify users of special offers, Firebase in-app notifications allow you to send the right message to the right people at the right time.
   
2. For more information, read our support article about Firebase In-App & Cloud messaging. 

1. In addition to the push messaging possibilities via the JMango360 portal, you can also send segmented messages via the Firebase Console. 
   
2. Additional functionality includes A/B Testing, Triggered messages based on events, client segmentation based on user behavior, and sending messages to multiple apps (in the same language).

1. The new Firebase Integration is available on 
   
1. Magento 2 from version 4.4.3 and above
   
2. BigCommerce from version 4.2.3 and above
   
3. Salesforce and Lightspeed: Expected in Q3
   
4. Shopify: expected Q1 2024 with the release of the new app version
2. Subscription is required with Firebase; Spark or Blaze plan. The Sprak plan is free and gives access to all functionalities. The Blaze plan gives the benefit of adding images directly from your computer versus hosting the image online. 
   
3. Subscription JMango360: Included from Advanced and above. Available as an add-on for Essential subscriptions. For clients on an Advanced or Enterprise subscription we’ll apply the new app version at the first required app update.
   
4. For more information:
   
1. Read our Getting Started with Firebase or  Firebase In-App messaging support article; 
   
2. Contact us at customer.success@jmango360.com. 
   

Upgrade of the BigCommerce integration and support GraphQL

1. Increased stability and speed due the GraphQL technology and getting data directly from the sources and therefore less prone to delays, inaccuracies and errors. 

1. BigCommerce from version 4.2.3 and above
   
2. For non-customized apps, we’ll apply the new app version at the first required app update.
   
3. For more information please contact us at customer.success@jmango360.com. 
   

2-Factor Authentication for JMango360 backend 

1. Login to the JMango360 backend 
   
2. Navigate to My Account > Edit Profile
   
3. 2FA is enabled
   
4. In the row ‘2-step verification emails’, click on the Edit button
   
5. Enter the email, then click on Add and then click Save Changes
   

Reorder feature 

1. Simplify re-ordering and increase app conversion and User Experience. 

1. Available on app versions: 
   
1. Magento 2 from version 4.4.0
   
2. Lightspeed from version 3.7.0 
   
3. Prestashop and Salesforce expected in Q3 2023. 
   
2. For more information: 
   
1. Included in Essential, Advanced and Enterprise subscriptions. 
   
2. For non-customized apps, we’ll apply the new app version at the first required app update.
   
3. Questions or want this update sooner? Contact us at customer.success@jmango360.com. 
   

Upgrade of App-Only categories

1. BigCommerce from version 4.0.0 and above
   
2. No app update required 
   
3. For more information please contact us at customer.success@jmango360.com. 
   

1. Speed and performance improvements compared to previous versions.
   
2. Higher stability and security and therefore less prone to issues.
   
3. UI/UX improvement with amongst others animations and transitions.
   

1. App version 4.x is available for BigCommerce, Shopify, Salesforce, and Magento 2.
   
2. For non-customized apps, we’ll apply the new app version at the first required app update.
   
3. For more information please contact us at customer.success@jmango360.com. 

New JMango360 Analytics report 

In addition to your existing JMango360 Dashboard which shows your app analytics per app, we’ve released the new JMango360 Report showing your app analytics off all your apps. In addition, we added new information on push message analytics and in-app orders. 

Key benefits

• Combined data of all your apps for more in-depth and comparing analytics.

• Push notification insights.

• More detailed order and revenue statistics.

Prerequisites and implementation

• Available for all JMango360 customers on all platforms (BigCommerce, Shopify, Salesforce, Magento, Lightspeed, and Prestashop).

• No implementation is required.

• Go to the JMango360 backend and access the Report via the menu on the left side.

• For more information, you can read our JMango360 Analytics Report support article.

“An impression of key app metrics in your New JMango360 Analytics report”

Q4 2022

This quarter we released three major updates:

• Advanced push notifications via OneSignal;

• Apple Pay express checkout via Braintree; 

• Push messages with deep links for products and catalogs. 

Advanced push notifications via OneSignal

In addition to the JMango360 push notifications we have integrated with OneSignal for advanced push- and in-app notifications. Via OneSignal you have access to many in-app and push message possibilities, app analytics, and the possibility to integrate with your Client's Data Management system to create marketing journeys. 

Key benefits

• Support in-app messaging a.o. Promotions, onboarding tutorial, push notification prompt, and abandoned cart.

• Client segmentation and full configuration options of in-app and push messages with images, branding, and multi-language.

• In-depth push message.

• Define automated journeys and integration with your Client Data Management system.

Prerequisites and implementation

• Available for BigCommerce and Magento 2 on app version:

• BigCommerce: From version 4.x;

• Magento 2: From version 4.2.0.

• You need a subscription with OneSignal. 

• For more information:

• Read our OneSignal Push Notifications and In-App Messages support article.

• View the OneSignal Webinars: Push Notification Best Practices & ROI YouTube video. 

• Please contact us at customer.success@jmango360.com. 

Apple Pay express checkout via Braintree

With the Apple Pay express checkout, you allow your customer to easy checkout from the shopping bag. This feature will add a checkout option in the shopping bag in addition to the default checkout. This feature is supported via Braintree. 

Key benefits

• Express Apple Pay checkout from the shopping bag.

• Higher checkout conversion as users can make purchases without having to enter their payment and shipping information and authorization using Touch ID or Face ID.

Prerequisites and implementation

• Available for BigCommerce and Magento 2 on app versions: 

• BigCommerce: From version 3.11.6;

• Magento 2: From version 4.x.

• For more information: 

• Read our Native payment: Braintree support article.

• View Introduce Apple Pay Express Checkout the YouTube video.

• Contact us at customer.success@jmango360.com. 

Key benefit

• Send the push message directly to the product/category on sale. 

Prerequisites and implementation

• Available on Salesforce from the app version 2.x. 

• No implementation is required.

• For more information, you can read our Send and schedule push messages support article. 

Q3 2022

This quarter we released two major updates:

• Support new web checkout technology;

• Filter orders in Salesforce Business Manager.

Support new web checkout technology

JMango360 is continuously looking to improve its products and increase the success of its merchants. One of the most important pages in the app is checkout. We made it more secure and user-friendly across various devices. 

We have implemented a new technology to support your (web) checkout following updated security requirements of Apple and Google. This new technology, also referred to as expo checkout, due to the improved security allows for payment methods like Apple Pay, Google Pay, and Paypal if these are provided in your checkout. 

Key benefits

• Compliant with the latest security requirements of Apple and Google.

• Supporting payment methods like Apple Pay, Google Pay, and Paypal.

• Compatible with the newest devices.

Prerequisites and implementation

• Available for BigCommerce, Shopify, Salesforce, or Magento 2 on app versions; 

• BigCommerce: From 4.x;

• Shopify: From 2.x;

• Salesforce: From 2.x;

• Magento 2: From 4.x.

• No implementation required.

• For more information please contact us at customer.success@jmango360.com. 

Filter the app’s orders within Salesforce

The orders from the mobile app are a key indicator to track the success and the return on investment. We support filtering the mobile orders in the Salesforce Business Manager to help you track the data easily.