New features & updates

New features & updates

New features & updates

In this article, you’ll find our key technical updates and new features for our app products grouped by quarter. Discover new possibilities to improve your app.

If you see any interesting features or you have questions, please reach out to customer.success@jmango360.com.


Quick overview of new features and updates

Q3 2023
  1. Universal links
  2. JMango360 Analytics dashboard - update
  3. (Roll out) Upgrade of Firebase Integration supporting GA4, in-app and push messaging
  4. (Roll out) UI/UX updates 
    1. Support links from the product page to the brand page
    2. Support rectangular product images
  5. Google Play Store updated API to level 33
Q2 2023
  1. Upgrade of Firebase Integration supporting Google Analytics 4, in-app messaging and Push messaging
  2. Upgrade BigCommerce integration and support GraphQL
  3. 2-Factor Authentication for JMango360 backend 
  4. Reorder feature 
  5. Upgrade exclusive products and categories feed
Q1 2023
  1. The updated code base with an updated app version (4.x);
  2. New JMango360 Analytics report.
Q4 2022
  1. Advanced push notifications via OneSignal;
  2. Apple Pay express checkout via Braintree;
  3. Push messages with deep links for products and catalogs.
Q3 2022
  1. Support new web checkout technology;
  2. Filter orders in Salesforce Business Manager.


Q3 2023

This quarter we released the following updates:
  1. Universal links
  2. JMango360 Analytics dashboard - update
  3. (Roll out) Upgrade of Firebase Integration supporting GA4, in-app and push messaging
  4. (Roll out) UI/UX updates 
    1. Support links from the product page to the brand page
    2. Support rectangular product images
  5. Google Play Store updated API to level 33


Universal links are a new way to open apps from websites. They work on both iOS and Android devices, and they provide a number of benefits for users:
  1. Seamless experience: When you click on a universal link, you will be taken directly to the relevant content in the app if you have the app installed.
  2. Secure: Universal links are more secure than traditional app links, because they use standard web technologies and prevent URL hijacking.
  3. Flexible: Universal links can be used to open any type of content in an app, including products, articles, videos, and more.
Prerequisites and implementation
  1. Already available on Magento 2 and Salesforce, new on BigCommerce
  2. Available on app versions: 
    1. Magento 2 from version 4.0.0
    2. Salesforce from version 2.0.0
    3. BigCommerce from version 4.0.0
  3. Add-on feature for Advanced and included for Enterprise subscriptions. 

JMango360 Analytics dashboard - update

We released an update of the JMango360 dashboard incorporating client feedback, bug fixing and optimizations to provide more tailor made analytics. Below an overview of the changes:

Data updates
  1. KPIs > Downloads data. For apps with multiple store views the download data was inaccurate due to double counting. This error has been fixed. 
  2. KPIs > Average order value. For apps with multiple currencies, the average order value didn’t include a currency conversion. This value is now normalized to one currency (Euro). The AOV graph is still available at the bottom showing all currencies. 
New insights
  1. Detailed order information. On the Order tab, we’ve added tables and graphs providing information about order statuses for the selected period. 
Prerequisites and implementation
  1. No implementation required. Available for all clients. 

(Roll out) Upgrade of Firebase Integration supporting GA4, in-app and push messaging


Already available since Q2 2023 for Magento 2 and BigCommerce and now also available for Lightspeed and Salesforce. 

See the full update in the release notes in Q2 2023. In short: We upgraded the Firebase SDK to allow for additional features. New in the 2023 Release are the following:
  1. Firebase Analytics with GA4 property
  2. In-App Messaging
  3. Cloud Messaging (Push messaging) 
Prerequisites and implementation
  1. The new Firebase Integration is available on 
    1. Salesforce from app version: 4.1.1
    2. Lightspeed from app version: 3.7.2
  2. Subscription is required with Firebase; Spark or Blaze plan. The Sprak plan is free and gives access to all functionalities. The Blaze plan gives the benefit of adding images directly from your computer versus hosting the image online. 
  3. Subscription JMango360: Included from Advanced and above. Available as an add-on for Essential subscriptions. For clients on an Advanced or Enterprise subscription we’ll apply the new app version at the first required app update.
  4. For more information read our Getting started with Firebase or  Firebase In-App messaging support article.


Implemented minor UI/UX updates to the product list and product detail page. 
  1. Link to Brands: From the product page you can directly navigate to the category page of the brand by clicking on the brand name. This simplifies the navigation through the app and support browsing by Brand
  2. Optimized image ratio: The app is updated to optimize the UI of rectangular images on the product list (grid view only) and product detail page. 
Prerequisites and implementation
  1. The new Firebase Integration is available on 
    1. Salesforce from app version: 4.1.1
    2. Lightspeed from app version: 3.7.2
  2. For all clients we’ll apply the new app version at the first required app update.

Google Play API level 33 update

Starting August 31, 2023, all new apps and app updates submitted to Google Play must target Android 13 (API level 33) or higher. This means that your app will need to be built with the Android 13 SDK and use the new features and APIs that Android 13 provides.

We updated our App and API connection to meet the new requirements. Part of the update is a new mandatory functionality in the app to request an account deletion. 

Via your Google Developer account you have received an update about this requirement. 

Prerequisites and implementation
  1. All live apps will be updated by our support team


Q2 2023

This quarter we released the following updates
  1. Upgrade of Firebase Integration supporting Google Analytics 4, in-app messaging and Push messaging
  2. Upgrade of the BigCommerce integration and support GraphQL
  3. 2-Factor Authentication for JMango360 backend 
  4. Reorder feature 
  5. Upgrade of App-Only categories

Upgrade of Firebase Integration supporting Google Analytics 4, in-app messaging and Push messaging

 
We upgraded the Firebase SDK to allow for additional features. New in the 2023 Release are the following:

Firebase Analytics with GA4 property
  1. Link Google Analytics 4 to Firebase to obtain one integrated overview of your online web and app performance. 
  2. The new configuration by JMango360 includes a new set of (conversion) events to monitor the user journey better. 
  3. Gain insights into user demographics, app usage patterns, retention rates, and conversion funnels, and even analyze the effectiveness of your marketing campaigns. With this valuable information, you can make data-driven decisions to improve your app's features, personalize user experiences, and drive user engagement.
  4. For more information, read our support article about Firebase Analytics.
In-App Messaging
  1. Send visually engaging, interactive, personalized messages that capture users' attention and drive desired actions. Whether you want to promote a new feature or notify users of special offers, Firebase in-app notifications allow you to send the right message to the right people at the right time.
  2. For more information, read our support article about Firebase In-App & Cloud messaging. 
Cloud Messaging (Push messaging) 
  1. In addition to the push messaging possibilities via the JMango360 portal, you can also send segmented messages via the Firebase Console. 
  2. Additional functionality includes A/B Testing, Triggered messages based on events, client segmentation based on user behavior, and sending messages to multiple apps (in the same language).
Prerequisites and implementation
  1. The new Firebase Integration is available on 
    1. Magento 2 from version 4.4.3 and above
    2. BigCommerce from version 4.2.3 and above
    3. Salesforce and Lightspeed: Expected in Q3
    4. Shopify: expected Q1 2024 with the release of the new app version
  2. Subscription is required with Firebase; Spark or Blaze plan. The Sprak plan is free and gives access to all functionalities. The Blaze plan gives the benefit of adding images directly from your computer versus hosting the image online. 
  3. Subscription JMango360: Included from Advanced and above. Available as an add-on for Essential subscriptions. For clients on an Advanced or Enterprise subscription we’ll apply the new app version at the first required app update.
  4. For more information:
    1. Read our Getting Started with Firebase or  Firebase In-App messaging support article; 
    2. Contact us at customer.success@jmango360.com

Upgrade of the BigCommerce integration and support GraphQL


Primarily some work under the hood, but with some great benefits. With GraphQL the App fetches data directly from BigCommerce instead of going through the JMango360 database. It will positively impact the product list, product detail page, search and filtering. 

Key benefits
  1. Increased stability and speed due the GraphQL technology and getting data directly from the sources and therefore less prone to delays, inaccuracies and errors. 
Prerequisites and implementation
  1. BigCommerce from version 4.2.3 and above
  2. For non-customized apps, we’ll apply the new app version at the first required app update.
  3. For more information please contact us at customer.success@jmango360.com

2-Factor Authentication for JMango360 backend 


The introduction of the 2-factor authentication to login to the JMango360 backend is part of a wider list of actions to keep improving our security. 
To login to our platform you’re prompted to fill in a 6-digit code. This code is sent to the main email address registered with JMango360. If you want to add additional email addresses you can enable this in your profile or let us know, then we enable this for you. 
Enable additional emails addresses for 2FA on the platform
  1. Login to the JMango360 backend 
  2. Navigate to My Account > Edit Profile
  3. 2FA is enabled
  4. In the row ‘2-step verification emails’, click on the Edit button
  5. Enter the email, then click on Add and then click Save Changes

Reorder feature 


Reordering made easy! From Order Details screen, the customer can purchase an order again just by a click. The customer is directed to shopping cart screen with the whole order that is seen in Order History.

Tip: Combine this new feature with the in-app messaging via Firebase to notify your app users about this functionality 

Key benefits
  1. Simplify re-ordering and increase app conversion and User Experience. 
Prerequisites and implementation
  1. Available on app versions: 
    1. Magento 2 from version 4.4.0
    2. Lightspeed from version 3.7.0 
    3. Prestashop and Salesforce expected in Q3 2023. 
  2. For more information: 
    1. Included in Essential, Advanced and Enterprise subscriptions. 
    2. For non-customized apps, we’ll apply the new app version at the first required app update.
    3. Questions or want this update sooner? Contact us at customer.success@jmango360.com

Upgrade of App-Only categories


Creating app-only categories in the app was already feasible. We’ve upgraded the data feed between BigCommerce and JMango360 to make sure that products in your app-only category and products are not visible on your website via Search. App Only is now really App Only. 

Prerequisites and implementation
  1. BigCommerce from version 4.0.0 and above
  2. No app update required 
  3. For more information please contact us at customer.success@jmango360.com


Q1 2023

This quarter we released two major updates:

  • The updated code base with an updated app version;

  • New JMango360 Analytics report. 

The updated code base with an updated app version (4.x)


Primarily a lot of work under the hood, but with some great benefits. The main purpose of the code update is to ensure it meets the latest requirements of for example the app stores and security. In addition, we restructured the code in components and removed and replaced outdated code, this improves the speed and allows for faster and more efficient app development in the future. As a cherry on the cake, we’ve added some UI/UX improvements to the front end. 


Key benefits
  1. Speed and performance improvements compared to previous versions.
  2. Higher stability and security and therefore less prone to issues.
  3. UI/UX improvement with amongst others animations and transitions.

Prerequisites and implementation
  1. App version 4.x is available for BigCommerce, Shopify, Salesforce, and Magento 2.
  2. For non-customized apps, we’ll apply the new app version at the first required app update.
  3. For more information please contact us at customer.success@jmango360.com. 

New JMango360 Analytics report 



In addition to your existing JMango360 Dashboard which shows your app analytics per app, we’ve released the new JMango360 Report showing your app analytics off all your apps. In addition, we added new information on push message analytics and in-app orders. 


Key benefits

  • Combined data of all your apps for more in-depth and comparing analytics.

  • Push notification insights.

  • More detailed order and revenue statistics.


Prerequisites and implementation

  • Available for all JMango360 customers on all platforms (BigCommerce, Shopify, Salesforce, Magento, Lightspeed, and Prestashop).

  • No implementation is required.

  • Go to the JMango360 backend and access the Report via the menu on the left side.

  • For more information, you can read our JMango360 Analytics Report support article.



“An impression of key app metrics in your New JMango360 Analytics report”

Q4 2022

This quarter we released three major updates:

  • Advanced push notifications via OneSignal;

  • Apple Pay express checkout via Braintree; 

  • Push messages with deep links for products and catalogs. 


Advanced push notifications via OneSignal


In addition to the JMango360 push notifications we have integrated with OneSignal for advanced push- and in-app notifications. Via OneSignal you have access to many in-app and push message possibilities, app analytics, and the possibility to integrate with your Client's Data Management system to create marketing journeys. 


Key benefits

  • Support in-app messaging a.o. Promotions, onboarding tutorial, push notification prompt, and abandoned cart.

  • Client segmentation and full configuration options of in-app and push messages with images, branding, and multi-language.

  • In-depth push message.

  • Define automated journeys and integration with your Client Data Management system.

Prerequisites and implementation


“An impression of advanced push notifications via OneSignal”


Apple Pay express checkout via Braintree


With the Apple Pay express checkout, you allow your customer to easy checkout from the shopping bag. This feature will add a checkout option in the shopping bag in addition to the default checkout. This feature is supported via Braintree. 


Key benefits

  • Express Apple Pay checkout from the shopping bag.

  • Higher checkout conversion as users can make purchases without having to enter their payment and shipping information and authorization using Touch ID or Face ID.

Prerequisites and implementation

  • Available for BigCommerce and Magento 2 on app versions: 

    • BigCommerce: From version 3.11.6;

    • Magento 2: From version 4.x.
















“Some impressions of Apple Pay on the cart page”

We improved the push message of Salesforce apps by supporting the push notification with deep links to products and catalogs. This feature was already supported on the other platforms.


Key benefit

  • Send the push message directly to the product/category on sale. 


Prerequisites and implementation

  • Available on Salesforce from the app version 2.x. 

  • No implementation is required.

  • For more information, you can read our Send and schedule push messages support article. 

Q3 2022

This quarter we released two major updates:

  • Support new web checkout technology;

  • Filter orders in Salesforce Business Manager.

Support new web checkout technology


JMango360 is continuously looking to improve its products and increase the success of its merchants. One of the most important pages in the app is checkout. We made it more secure and user-friendly across various devices. 


We have implemented a new technology to support your (web) checkout following updated security requirements of Apple and Google. This new technology, also referred to as expo checkout, due to the improved security allows for payment methods like Apple Pay, Google Pay, and Paypal if these are provided in your checkout. 


Key benefits

  • Compliant with the latest security requirements of Apple and Google.

  • Supporting payment methods like Apple Pay, Google Pay, and Paypal.

  • Compatible with the newest devices.

Prerequisites and implementation

  • Available for BigCommerce, Shopify, Salesforce, or Magento 2 on app versions; 

    • BigCommerce: From 4.x;

    • Shopify: From 2.x;

    • Salesforce: From 2.x;

    • Magento 2: From 4.x.

  • No implementation required.

  • For more information please contact us at customer.success@jmango360.com

Filter the app’s orders within Salesforce


The orders from the mobile app are a key indicator to track the success and the return on investment. We support filtering the mobile orders in the Salesforce Business Manager to help you track the data easily. 

Key benefit
  • Collect and analyze the mobile app orders in the Salesforce Business Manager.

Prerequisites and implementation
  • Available for Salesforce from app version 2.x. 
  • Included for free for all subscriptions.
  • No implementation is required.

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