REVIEWS.io integration

REVIEWS.io integration

In this article, we'll offer an overview of REVIEWS.io and lead you through the process of connecting REVIEWS.io to your app with straightforward step-by-step guidance.
When you enable REVIEWS.io in Alphonso, the integration will take effect immediately after being set up without any additional steps from JMango360. 

1. About REVIEWS.io 

REVIEWS.io is a powerful review collection and management tool that helps businesses grow their online reputation. The platform captures and shares product reviews, allowing your customers to learn more about your business from the most trustworthy source - your existing customers. Below, we'll highlight some crucial features of REVIEWS.io.
  1. Show genuine ratings and reviews in your app.
  2. Offer convenience with in-app reviews.
  3. Offer rich features related to review collection, review management, review publishing, review reporting, and review integration.

2. Benefits of the connection

The integration of Reviews.io and your app allows you to bring the reviews that have been collected online into your app. This connection enhances trust and credibility by showcasing authentic customer reviews, leading to increased conversion rates and sales. Furthermore, it not only strengthens your brand reputation but also fosters customer loyalty and engagement.

3. Connecting REVIEWS.io and your app

3.1 Scope of the integration

The scope of the integration is defined as follows:
  1. Display review summaries on the product list page for a quick overview.
  2. Show both review summaries and detailed reviews on the product detail page.
  3. Enable app users to filter product reviews based on star ratings and write product reviews. 
  4. Write a review within the product detail page. 

3.2 Steps to enable the REVIEWS.io integration 

To connect successfully, ensure that your product detail page (PDP) includes a review block for displaying reviews from REVIEWS.io.


Installing REVIEWS.io on your BigCommerce backend is a prerequisite. Additionally, please note that you can connect only to one review integration.  Additionally, the store ID is a necessary credential that enables the integration between REVIEWS.io and your mobile app to function properly.

Follow the instructions below to connect REVIEWS.io with your app.


Step 1: Find your store ID
  1. Log in to your REVIEWS.io account. (You can find REVIEWS.io in the BigCommerce backend by navigating Apps > REVIEWS.io.)
  2. Navigate to Integrations.
  3. Select API. You’ll find your Store ID under the API Credentials section, and then copy it.


Step 2: Provide the store ID in Alphonso
  1. In Alphonso, navigate to Integrations, and then click REVIEWS.io
  2. Paste the store ID into the field. Finally, click Connect.

All's done!
If you have any further questions about using my account, we’re happy to help! Please reach out to us at customer.success@jmango360.com!

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