Yotpo Reviews integration

Yotpo Reviews integration

In this article, we will give you a brief introduction to Yotpo Reviews, the benefits of the connection, and provide clear, step-by-step instructions on how to connect Yotpo Reviews to your app.
When you enable Yotpo Reviews in Alphonso, the integration will take effect immediately after being set up, without any additional steps from JMango360. 

1. About Yotpo Reviews

Yotpo Reviews is a specific feature of the Yotpo platform that focuses on gathering and showcasing product reviews from customers. With Yotpo Reviews, you can collect and display product reviews on their websites and apps, allowing potential customers to read feedback from previous buyers. 

Here are some key features and functions of Yotpo Reviews:
  1. Collect detailed reviews from customers wherever they are using its frictionless in-mail technology and via SMS.
  2. Display community questions and feedback.
  3. Showcase relatable experiences and increase the impact of every review with customers’ photos and videos.

2. Benefits of the connection

By connecting Yotpo Reviews with your app, you can facilitate the seamless import of online accumulated reviews into your mobile app. The connection also adds credibility and user insights to your app, increasing sales and brand loyalty.

3. Connecting Yotpo Reviews and your app

3.1 Scope of the integration

The scope of the connection is defined as follows:
  1. Display review summaries on the product list page for a quick overview.
  2. Show both review summaries and detailed reviews on the product detail page.
  3. Enable app users to filter product reviews based on star ratings and write product reviews. 
  4. Write a review within the product detail page. 

3.2 Enable the Yotpo Reviews integration

To ensure seamless integration, make sure your product detail page (PDP) has a review block where the reviews from Yotpo Reviews will appear. Additionally, installing Yotpo Reviews on your BigCommerce account is a prerequisite. Please note that you can connect only to one review integration.

To integrate Yotpo Reviews into your app, you need to provide an app key. Please follow the steps below to find the app key and connect with your app in Alphonso.

Step 1: Find the app key
  1. In Yotpo Reviews, click the Profile icon at the top right corner of the screen.
  2. Select Account Settings > General Settings
  3. You’ll find your app key at the bottom of the General Settings section.

Step 2: Provide the  app key in Alphonso
  1. In Alphonso, navigate to Integrations, and then click Yotpo
  2. Paste the app key into the connect integration field. Finally, click Connect.

All's done!
If you have any further questions about using my account, we’re happy to help! Please reach out to us at customer.success@jmango360.com!
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