Magento: It says 'Extension dependencies' when installing the JMango360 plugin

Magento: It says 'Extension dependencies' when installing the JMango360 plugin

Issue

When installing the JMango360 plugin in Magento Connect Manager, the installation process fails and you get an error message 'Extension dependencies'.

 

Cause

This issue may happen because: 
  1. The Magento version is incompatible with the JMango360 plugin. JMango360 only supports Magento Community Edition 1.7 and higher. 
  2. Magento API2 is disabled and/or PHP version is lower than 5.2.0. 

Solution            

Be sure that the version of your Magento site are compatible with JMango360 plugin. Also make sure that Magento API2 module is enabled and PHP version is higher than 5.2.0. 
  1. Magento API2 module: Go to System > Configuration. Under Advanced menu, select Advanced then enable the Mage_Api2 module.

  1. PHP version: Please follow this instruction to check the PHP version of your website.
If both the conditions are met, please try installing the JMango360 plugin another time.
    • Related Articles

    • Magento 2: Upgrade JMango360 plugin

      To upgrade plugin from version lower than 1.8.5, please remove the current plugin before upgrading: $ php composer.phar remove jmango360/japi Compatibility: JMango360 plugin supports all product types, except virtual and downloadable products. As for ...
    • Magento 1: Install JMango360 plugin from Magento Marketplace

      Magento 1 will reach end of life on June 30, 2020. This M1 extension will be removed from the store on July 07, 2020. If you plan to keep this extension, we recommend that you download it as it will not be available in the Magento Repository after ...
    • Magento 2: Install JMango360 plugin from Magento Marketplace

      From plugin version 2.1.19, we no longer support Magento 2.2.X. Compatibility: JMango360 plugin supports all product types, except virtual and downloadable products. As for payment methods, all gateway/hosted methods meeting the requirements below ...
    • Magento: It says 'Service not available' after plugin re-installation/upgrade

      Issue There will come a time when the JMango360 plugin needs to be re-installed or upgraded to a newer version. However, after re-installing/upgrading the plugin, console screen shows that the plugin already exists. As a result, your website might be ...
    • Magento 1: Upgrade JMango360 plugin

      Compatibility: JMango360 plugin supports all product types, except virtual and downloadable products. As for payment methods, all gateway/hosted methods meeting the requirements below are supported: hosted methods should be redirected from place ...